Terms of Service

NOA AS (“NOA”)

Last updated: 15 June 2026 Version: 1.0

1. Introduction and Acceptance

These Terms of Service (“Terms”) govern access to and use of the NOA digital attendance platform, including the web application, mobile applications, application programming interfaces, and related services (collectively, the “Service”) provided by NOA AS, organisationnumber 821 167 922, registered at Krushammarvegen 11, 6065 Ulsteinvik, Norway (“NOA”, “we”, “us”, or “our”).

By entering into a subscription agreement with NOA, or by accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

Where the Service is procured by an educational institution (the “Customer”) for use by its staff and students, the Customer accepts these Terms on behalf of itself and its Authorised Users, andis responsible for ensuring those users comply with them.

2. Definitions

• “Authorised User” means an individual authorised by the Customer to access the Service, including course staff and students of the Customer.

• “Customer” means the educational institution or other legal entity that has entered into a subscription for the Service.

• “Customer Data” means all data, including personal data, submitted to or processed by the Service by or on behalf of the Customer or its Authorised Users, including attendance records and related student information.

• “Documentation” means the user guides and technical documentation made available by NOA.

• “Subscription Agreement” means the order form, quote, or written agreement specifying the subscription scope, term, and fees.

• “Third-Party Services” means external systems integrated with the Service, such as the Customer’s learning management system, identity provider(s), and student information and timetable systems (including Canvas, Microsoft, Feide, FS, TP, and KA).

3. Description of the Service

NOA provides a cloud-based platform for recording, managing, and reporting attendance in higher education. The Service integrates with the Customer’s existing systems — including its learning management system, identity provider, and timetable and student information systems — to synchronise course, session, and enrolment data and to record attendance.

NOA may update, modify, or improve the Service from time to time. Where a change materially reduces core functionality, NOA will provide reasonable advance notice to the Customer.

4. Accounts and Authentication

Access to the Service is provisioned through the Customer and authenticated via the Customer’s identity provider (e.g. Feide or Microsoft) or other agreed authentication method. AuthorisedUsers are responsible for maintaining the confidentiality of their credentials and for all activity conducted under their account.

The Customer is responsible for managing its Authorised Users, including granting and revoking access in accordance with the Customer’s own policies.

You must notify NOA promptly of any unauthorised access to or use of the Service.

5. Right to Use

Subject to these Terms and the Subscription Agreement, NOA grants the Customer a non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the subscription term, solely for the Customer’s internal educational and administrative purposes.

6. Acceptable Use

You agree not to, and not to permit any Authorised User or third party to:

• use the Service in violation of any applicable law or regulation;

• access or use the Service to build a competing product, or copy, reverse-engineer, decompile, or disassemble any part of the Service except to the extent permitted by mandatory law;

• introduce malicious code, attempt to gain unauthorised access to the Service or its infrastructure, or interfere with its integrity or performance;

• use the Service to store or transmit unlawful, infringing, or harmful material;

• circumvent or exceed usage limits, or resell, rent, or lease the Service to a third party;

• remove or obscure any proprietary notices in the Service.

NOA may suspend access in accordance with Section 16 where it reasonably believes use of the Service breaches this Section.

7. Customer Responsibilities

The Customer is responsible for:

• the accuracy, quality, and legality of Customer Data and the means by which it was acquired;

• obtaining and maintaining all consents, authorisations, and legal bases required for the processing of personal data through the Service (see Section 9);

• ensuring its Authorised Users comply with these Terms;

• maintaining the third-party accounts and integrations on its side that are necessary for the Service to function;

• the security of its own systems, credentials, and identity provider configuration.

8. Third-Party Services and Integrations

The Service interoperates with Third-Party Services that are controlled by the Customer or by third-party providers. NOA does not control these systems and is not responsible for their availability, accuracy, or changes to their interfaces.

The Customer is responsible for its own agreements with, and compliance with the terms of, such Third-Party Services. Where a Third-Party Service changes or becomes unavailable in a way that affects the Service, NOA will use reasonable efforts to adapt but does not warrant uninterrupted interoperability.

9. Data Protection and Privacy

In providing the Service, NOA processes personal data contained in Customer Data on behalf of the Customer. For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) as implemented in Norwegian law:

• the Customer is the data controller; and

• NOA is the data processor.

The processing of personal data is governed by a separate Data Processing Agreement (“DPA”) entered into between the parties, which forms part of and is incorporated into the agreement between the parties. In the event of conflict between these Terms and the DPA in respect of personal data processing, the DPA prevails.

NOA’s handling of personal data is further described in its Privacy Policy, available at https://www.brukermanual.noticeofattendance.com/personvern. The Customer remains responsible for determining the lawful basis for processing and for informing data subjects in accordance with applicable law.

10. Intellectual Property

As between the parties, NOA retains all right, title, and interest in and to the Service, including all software, designs, and Documentation, and any modifications or improvements thereto. No rights are granted other than those expressly set out in these Terms.

The Customer retains all right, title, and interest in and to Customer Data. The Customer grants NOA a limited right to host, process, and transmit Customer Data solely to provide and support the Service.

If the Customer provides feedback or suggestions, NOA may use them without restriction or obligation.

11. Confidentiality

Each party may receive confidential information of the other. Each party agrees to protect the other’s confidential information with at least the same degree of care it uses for its own, and to use it only to perform its obligations under the agreement. This obligation does not apply to information that is publicly available, independently developed, or lawfully obtained from a third party, or where disclosure is required by law.

12. Fees and Payment

Fees for the Service are set out in the Subscription Agreement. Unless otherwise stated, fees are exclusive of value-added tax (MVA) and other applicable taxes. Invoices are payable within 30 days of the invoice date. Overdue amounts may accrue interest in accordance with the Norwegian Late Payment Interest Act (forsinkelsesrenteloven).

Note: Fee, billing, and renewal terms are commonly placed in the Subscription Agreement rather than the public Terms. Keep this section here only if the Terms double as your commercial contract.

13. Service Availability and Support

NOA will use commercially reasonable efforts to make the Service available, subject to planned maintenance and to factors outside its reasonable control. Any specific service level commitments (such as uptime guarantees and service credits) and support scope are as set out in the applicable Service Level Agreement and Support Agreement.

14. Warranties and Disclaimers

NOA warrants that it will provide the Service with reasonable skill and care.

Except as expressly stated in these Terms, and to the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”, and NOA disclaims all other warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. NOA does not warrant that the Service will be uninterrupted or error-free.

Nothing in these Terms limits any rights the Customer has under mandatory Norwegian law.

15. Limitation of Liability

To the maximum extent permitted by applicable law:

• neither party is liable for any indirect, incidental, special, or consequential loss, or for loss of profits, revenue, goodwill, or data, arising out of or in connection with the agreement; and

• each party’s total aggregate liability arising out of or in connection with the agreement shall not exceed the total fees paid or payable by the Customer to NOA in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or wilful misconduct; or (d) any liability that cannot be excluded or limited under mandatory law.

16. Suspension

NOA may suspend access to the Service, in whole or in part, where: (a) required by law; (b) there is a material security risk to the Service or its users; (c) the Customer is in material breach of these Terms; or (d) fees are overdue and remain unpaid following written notice. NOA will, where reasonably practicable, give prior notice and limit any suspension to what is necessary.

17. Term and Termination

The agreement commences on the start date specified in the Subscription Agreement and continues for the term stated there.

Either party may terminate the agreement: (a) on written notice if the other party commits a material breach that is not remedied within thirty (30) days of written notice; or (b) immediately if the other party becomes insolvent or ceases to carry on business.

Upon termination or expiry, the Customer’s right to use the Service ends. NOA will, on the Customer’s written request made within thirty (30) days of termination, make Customer Data available for export, after which NOA may delete Customer Data in accordance with the DPA and its retention practices.

Sections that by their nature should survive termination (including those on intellectual property, confidentiality, liability, and governing law) will survive.

18. Changes to the Terms

NOA may amend these Terms from time to time. Where a change is material, NOA will provide reasonable advance notice to the Customer. Continued use of the Service after the effective date of revised Terms constitutes acceptance of them. If the Customer does not accept a material change, its sole remedy is to terminate in accordance with Section 17.

19. Force Majeure

Neither party is liable for failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, war, civil unrest, strikes, failure of telecommunications or internet infrastructure, or acts of government.

20. Governing Law and Jurisdiction

These Terms and any dispute arising out of or in connection with them are governed by Norwegian law, without regard to its conflict-of-law rules.

The parties shall first attempt to resolve any dispute amicably. Failing resolution, the parties agree to the exclusive jurisdiction of the Norwegian courts, with Søre Sunnmøre District Court (Søre Sunnmøre tingrett) as legal venue.

21. General

• Entire agreement. These Terms, together with the Subscription Agreement, any applicable Service Level Agreement and Support Agreement, the DPA, and the Privacy Policy, constitute the entire agreement between the parties and supersede all prior agreements on the subject matter.

• Order of precedence. In the event of conflict, the following order applies: (1) the DPA (for personal data matters); (2) the Subscription Agreement; (3) any applicable Service Level Agreement and Support Agreement; (4) these Terms; (5) the Documentation.

• Assignment. The Customer may not assign the agreement without NOA’s prior written consent. NOA may assign the agreement to an affiliate or in connection with a merger, acquisition, or sale of assets.

• Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

• Waiver. Failure to enforce any provision is not a waiver of it.

• Notices. Notices must be given in writing to the contact details in the Subscription Agreement or, for NOA, to hege@noticeofattendance.com.

22. Contact

NOA AS Krushammarvegen 11, 6065 Ulsteinvik, Norway Organisation number: 821 167 922 Email: hege@noticeofattendance.com